Privacy Policy

How we collect, process, use, and protect your personal information

This Privacy Policy ("Policy") outlines how GOAT Trading Technologies ("Goat," "we," or "us") collects, processes, uses, and protects personal information provided by users ("User" or "you") while using our services through our Telegram bot, website (https://goattradingbot.com), and other associated digital tools (collectively, the "System").

By using the System, you agree to be bound by our Terms and Conditions, this Privacy Policy (including our Cookie Policy), and any other policies referenced or incorporated herein. If you do not agree with any part of this Policy, you must discontinue use of the System and Services.

1. Goat as a Data Controller

1.1 Goat handles personal data in line with industry-standard privacy practices, ensuring data is collected for lawful, specific purposes and stored securely with appropriate retention and accuracy standards.

1.2 In most cases, Goat acts as a "data controller"—determining how and why personal data is used. Occasionally, Goat may act as a "processor," handling data on behalf of another controller.

1.3 As a data controller (or processor), Goat is committed to:

  • Ensuring data is not transferred internationally unless proper safeguards exist.
  • Maintaining internal data processing logs where required.
  • Appointing a Data Protection Officer when legally or operationally necessary.
  • Promptly disclosing data breaches and mitigating harm.
  • Avoiding retention of personal data beyond necessity, unless anonymized.
  • Only collecting sensitive data (e.g., biometrics during KYC) with explicit consent.
  • Having clear data processing agreements with third parties.

1.4 Questions regarding your personal data may be submitted to: support@goattradingbot.com.

2. Data We Collect

2.1 Information you provide:

  • Telegram username and profile info.

2.2 Information we collect automatically:

  • Wallet addresses, balances, and transaction activity.
  • IP address, geolocation, browser/device info, operating system.
  • Usage metrics (session duration, clicks, page interactions).
  • Logs, crash reports, error tracking.

2.3 Information from third parties:

  • Wallet data (when imported).
  • Third-party analytics and verification services.

2.4 We do not knowingly collect data from users under the age of 18.

3. How We Use Your Information

3.1 Legal bases for processing include:

  • Consent.
  • Legal obligations.
  • Legitimate interests (e.g., fraud prevention, service improvements).
  • Public data provided by the User.

3.2 Purposes of processing include:

  • Operating and improving Goat Bot and System.
  • Wallet creation and management.
  • User support and communication.
  • Security monitoring.
  • Running promotions and referral programs.
  • Business administration and performance tracking.

4. Sharing & Securing Your Data

4.1 We may share your data with:

  • Law enforcement and regulators when legally required.
  • Trusted service providers (KYC, analytics, hosting, legal, etc.).
  • In the event of a merger or acquisition.
  • Affiliates and partners under proper agreements.

4.2 Security measures include:

  • Internal access control and security training.
  • Encrypted data storage and pseudonymization.
  • Regular audits, incident response procedure.

4.3 We retain your personal data only as long as needed to:

  • Deliver our Services.
  • Fulfill legal requirements.
  • Resolve legal disputes.

After termination of your User status, basic data may be retained for a minimum of 6 months.

5. Your Rights

As a User, you may:

  • Request access to or correction of your data.
  • Request deletion (under legal conditions).
  • Object to or restrict processing.
  • Withdraw consent (without affecting prior processing).

To exercise these rights, contact: support@goattradingbot.com.

6. Cookies & Tracking

6.1 Goat uses cookies and similar technologies for:

  • Authentication and session management.
  • Personalization and language preferences.

6.2 Our Telegram-based services are subject to Telegram's own policies. Goat is not responsible for Telegram's privacy practices.

7. Regional Privacy Notices

7.1 EU Users (GDPR):

  • We recognize your rights under GDPR Article 3.2.
  • We strive to comply with GDPR standards, including lawful processing, transparency, and data minimization.

7.2 California Users (CCPA):

  • You have rights to know, access, and delete personal data.
  • Goat does not sell user data.
  • You may contact us to receive a full report of your personal information collected in the last 12 months.

8. Social Media Presence

Goat may process publicly available data from users who interact with us on platforms like Telegram and X (Twitter).

Goat's official channels:

Each social platform has its own privacy policies which govern your data use on their systems.

9. Changes & Contact

9.1 We may update this Policy at any time. Continued use of our Services indicates acceptance of any updates.

9.2 Always review the most current version of the Policy at: https://goattradingbot.com/privacy

9.3 For questions, contact: support@goattradingbot.com

If you have any questions about this Privacy Policy, please contact us at: support@goattradingbot.com

Last Updated: April 2025